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How to Order
|
Shipping Method
|
Estimated Time of Delivery
|
Payments Accepted
|
International Terms and Conditions
How to Order
Please email or fax us the information below.
Fist name
Last name
Shipping address
Phone number
Payment Type ( wire transfer or PayPal)
Products desired ( sku # and product name)
Quantities
We will email you the total and itemized costs including shipping charge within 24 hours
( except weekends and holidays).
Please reply to our email and put "I Agree to the total cost and
International Terms and Conditions
" in the subject line.
We will send you order confirmation and payment instructions.
Please make the payment.
To expedite your order, please kindly inform us as soon as the payment is made.
After payment is received, merchandise will be shipped every FRIDAY via USPS, and tracking number will be provided. If customer need urgent shipment, please indicate you need UPS shipment which will be shipped out everyday.
Shipping Method
To provide you the most economical shipping cost, we ship all the international orders via
"Global Express Mail"
provided by
United State Postal Service
and order will be shipped every FRIDAY after the payment is received.
Estimated Time of Delivery
The estimated time of delivery is approximate 4-8 business days. The tracking number will be emailed to you as soon as the package is shipped.
Payments Accepted
For all the international orders (except Canada), we only accept wire transfer and PayPal. For PayPal payment, customer need to be EITHER a "Verified" Paypal member OR with a "Confirmed" PayPal address. The detail payment instruction will be emailed to you once you agree to our total cost and International Terms and Conditions.
International Terms and Conditions
Total cost quoted does not include..
The total cost quoted does NOT include the custom & duty charged by your country nor brokerage fee that might charged by the shipping courier for the custom clearance.
International order processing fee
Customers will be charged $10 for international order processing fee.
Shipping damages
The packages will be fully insured. In case of shipping damage (very unlikely), we will help customer to claim insurance from the shipping courier out of courtesy. Please note that Sundialmicro.com should NOT be held responsible for any shipping damages.
RMA Repair/ Replacement:
In case if there's any RMA issue, all RMA returns must be shipped prepaid. No collect shipment or any out of country shipment requiring Brokerage or Custom Fees will be accepted. Sundial Micro will return ship to customer via regular shipping method and pay shipping charges to destinations within USA only, customer pays all balance. Any other shipping arrangement will cost extra. Sundial Micro will pay no Brokerage, duty, customs fee, V.A.T., or any other fees except return shipping cost.
5.
NO return for refund for all international orders.
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Still have questions?
Please Email us at
sales@sundialmicro.com
or call
909-987-8669
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2010-07-02
Sundial Micro Holiday Schedule ...
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Ultimate Customer Service at resellerratings
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